Dyslexia Forces People To Master Verbal Communication 

It has long been known that dyslexics are drawn to running their own businesses, where they can get around their weaknesses in reading and writing and play on their strengths. A new study of entrepreneurs in the United States suggests that dyslexia is much more common among small-business owners than even the experts had thought. Julie Logan, a professor of entrepreneurship at the Cass Business School in London, found that more than a third of the entrepreneurs she had surveyed — 35%— identified themselves as dyslexic. The study also concluded that dyslexics were more likely than nondyslexics to delegate authority, to excel in oral communication and problem solving and were twice as likely to own two or more businesses.

“We found that dyslexics who succeed had overcome an awful lot in their lives by developing compensatory skills,” Professor Logan said. One reason that dyslexics are drawn to entrepreneurship, Professor Logan said, is that strategies they have used since childhood to offset their weaknesses in written communication and organizational ability — identifying trustworthy people and handing over major responsibilities to them — can be applied to businesses. Entrepreneurs are hands-on people who push a minimum of paper, do lots of stuff orally instead of reading and writing, and delegate authority, all of which suggests a high verbal facility. Compare that with corporate managers who read, read, read. Only 1% of corporate managers in the United States have dyslexia.

Individuals who have difficulty reading and writing tend to deploy other strengths. They rely on mentors, and as a result, become very good at reading other people and delegating duties to them. They become adept at using visual strengths to solve problems.

Watch out for a growing number of trust fund babies in Asia

The opportunities for private banks in Asia Pacific are big, and still growing. The region is home to more than a quarter of the world’s high net worth individuals (HNWIs) - the industry jargon for people with $1m of investable assets. Their wealth is growing by 8.5% a year. By 2011, their combined riches will total $12,700bn.

The difference between North America and Europe? The wealth management business in Asia is a lot more diverse than in Europe or north America - in terms of providers, legal jurisdictions and customers. Potential clients might be a Japanese aristocrat whose family has been rich for generations, or a Malaysian entrepreneur who grew up in a kampong (village) and now wants to invest the proceeds of an IPO according to Islamic shariah principles.

China continues to boom - there are estimated to be at least 300,000 Chinese HNWIs. Foreign private banks are setting up branches as quickly as they can. They are starting to move inland from the wealthy cities along the coast to service the growing number of entrepreneurs in China’s West. India is also showing enormous promise too. Asian HNWIs tend to be more mobile than their counterparts in Europe or north America. That diversity may mean opportunities in providing specialist tax services, for example.

Asian clients may have very different ideas about what private bankers should do for them. A western approach based solely on analysing risk tolerance in accordance with modern portfolio theory, and recommending appropriate products, may not sit well with a customer who is just looking for share tips. It takes time to build trust with such clients, and help them to understand that wealth preservation and growth is more complicated than betting on shares on China’s overheated stock market.

The need for private banking is likely to intensify as a big wave of wealth starts to flow down the generations. “In Asia people may not be as open with me as western clients about all of their investments, so I can’t always make appropriate recommendations,” says one private banker.  The “rags-to-riches” ethnic Chinese entrepreneurs of south-east Asia are beginning to die off. Many left home to seek their fortunes as manual workers in the tin mines of Malaya, or fled China when the communists took over, to start small businesses that grew into family conglomerates. Such patriarchs learned about business the hard way. Many may not have been educated past primary school. But their grandsons - and granddaughters - may well have been to top international business schools, and have very different ideas about how the family business should be run. They may even consider whether the business should be sold off, and the cash invested instead. Watch out for a growing number of trust fund babies in Asia.

Research suggests that many rich families in Asia are ill-prepared for generational change. Only half of the 33 families surveyed in Hong Kong, India, Malaysia and Taiwan said they involved the next generation in managing the business. Many young graduates even felt that inheriting the family company would be a burden, as it constrained their career choices.

Asia, outside of Japan, and the Middle East would need 10,000 new private bankers by 2010. Private bankers need more than quantitative skills. They must watch the markets, in case the client asks their opinion. It also helps to speak a few languages, especially Chinese dialects. Such people are rare and no bank seems happy with the recruitment situation. Publicly, managers talk about providing staff with friendly environments and great career opportunities to win the battle for talent.  93% of customer relationship managers in private banks in Asia said they had been approached by rivals in the past year.  One in seven private banks risked losing a third of its staff or more. It is not unusual for entire teams to follow a talented manager and take their clients with them. 

The boom in private banking is sharpening traditional rivalries between the north and south-east Asian hubs of Hong Kong and Singapore. Both have trustworthy reputations as financial centres. Wealth managers have traditionally clustered in Hong Kong. But Singapore, which has the world’s fastest growing population of dollar millionaires, has been catching up.

If you love each other, shouldn’t you be able to live and work together, right?

For many couples, this major decision is the ticket to wealth, self-actualization and happiness. For others, it can lead to severe financial and relationship stress. Such a move takes more than planning; it requires a full assessment of your personalities and your money issues to determine whether working and living side by side is right for you. Your first step should be a visit to a trusted certified financial planner. Here are some key steps to consider:

Give yourselves a timetable to startup. You might be tempted to give notice tomorrow morning, but it’s much wiser to lay out a timetable over the coming months with specific tasks, goals and objectives.

Study the viability of your business model. Talk about worst-case scenarios. Bring in trusted advisors to ask tough questions about what you’re planning to do and the viability of your idea. Convincing each other you’ll make it work isn’t enough.

Draft a business plan. Even if you don’t anticipate the need to seek outside financing, it is always a good idea to formalize your ideas with a business plan. Include profit and loss projections, so that you have a benchmark for evaluating your progress at a given point in time. Factor in both best- and worst-case scenarios, which could help with decisions down the road.

Understand how your tax situation will change. Depending on which business structure you choose, you may need to plan for income taxes, self-employment taxes and payroll taxes. You want to make sure you have reserves set aside for these liabilities. 

Set a spending plan for your business and personal life. Since startups have unpredictable cash inflows, you will want to establish adequate emergency funds–both business and personal–to carry you through the startup phase.

Set boundaries. Couples who live and work together need to assess whether they want to keep their work and personal lives separate. Some people are comfortable discussing their personal lives at work, while others make it clear that during working hours, they are at work and won’t discuss personal matters.

Make sure your legal documents are in order. If you haven’t had your estate planning documents updated in a while or don’t have them at all, this is a great time to have them drafted. Don’t forget to tell your attorney about your new business venture, which should be factored into the equation.

Plan for your kids in the business. There may be good opportunities to employ children for work commensurate with their skills.

A busy workload means less time at home and therefore less time for housework, regardless of income.

A new University of Massachusetts Amherst study finds married women do about one less hour of housework per week for every $7,500 they earn as full-time workers outside the home, regardless of the husband’s income. Married women who work full time may be looking largely at their own salaries — not those of their husbands — when deciding which routine chores can or should get done in their home. So why does the wives’ higher income translated into less time on housework? The reasons could include the financial freedom to hire a housekeeper; the time demands of some higher-paying jobs; different standards of tidiness; more outside activities and therefore less wear and tear to clean up in the house; or other factors.

How Could You NOT Judge This Guy? 10 Popular Myths About Wealth and Luxury

1. The Wealthy made their money easily and spend their money easily. Most wealthy individuals spend far more hours working, embrace far more risk, and create far more value for society than their mainstream counterparts. Even today, for most, it still takes years of immense sacrifice to achieve wealth. Wealthy consumers are therefore very value conscious and discerning when they buy luxury goods and services.

2. The Wealthy are conspicuous consumption machines living in another reality. The minority of wealthy individuals who live ostentatious, opulent lifestyles are often portrayed as stereotypical wealthy consumers. In reality, most wealthy consumers are value creators, who seek quality and value, including authentic prestige, in luxury goods and services. Like many of us, some of their biggest concerns include taking care of aging parents and raising well-educated, generous children. When marketing to them, acknowledge their basic human values and show you understand them as the well rounded and balanced individuals they really are.

3. The Wealthy can’t really define luxury. Put a list of brands in front of the typical wealthy consumer and she, or he, will not only be able to articulate the attributes that constitute a luxury brand, but will also discern differences between brands better than any luxury marketer. The ability of wealthy consumers to define true luxury, individually, and as a group, is laser-accurate.

4. Luxury goods are a far larger industry than luxury services. Luxury goods such as couture fashion, watches and jewelry, get all the attention, yet, are dwarfed by the size of luxury services such as wealth management, travel and leisure, security, etc. Innovative services, including those as basic as nanny services, concierge services, and medical services, aimed at the wealthy, will grow faster and more profitably in the future. Many luxury goods firms are busy transforming themselves into services, or adding services to add value.

5. The Wealthy don’t participate in consumer satisfaction surveys. Wealthy consumers provide feedback and respond to surveys, sometimes more that the general population. Most wealthy consumers are highly educated businesspeople. They recognize the value of feedback and will provide theirs candidly to brands they trust. No metric is more highly correlated with financial success than customer satisfaction. Brands that fail to solicit and measure their customers’ feedback and continuously seek to improve customer satisfaction will become extinct.

6. The Wealthy don’t go online. A recent survey by the Luxury Institute found that the vast majority of wealthy consumers are regularly online. The wealthy work long hours, are more time-starved than the general population, and use the internet more heavily for researching luxury goods and services, and conducting transactions.

7. The Wealthy don’t use ratings and reviews to make purchasing decisions. A recent survey by the Luxury Institute found that over 80% of wealthy consumers use ratings and reviews sites to facilitate purchasing decisions. While the wealthiest may rely on a few trusted experts, many have middle class values and lead regular lives that include seeking information from ratings and reviews sites and publications. The difference is that these savvy consumers steer clear of biased websites and publications and “Best of” lists that pretend to provide non-conflicted advice.

8. Luxury marketers should be targeting only the wealthiest clients. Luxury brands that seek to serve only the $100 million plus net-worth consumer are usually small and often have fairly low profit margins. The truly under-served wealthy, in luxury goods, and, especially in luxury services, are households with a net worth from $ 1 million to $50 million. Their lives are busy, and often complex, and require many types of trusted advice. There are far more of these individuals globally, and growing in numbers.

9. Wealthy clients do not give referrals. Research with wealthy and ultra-wealthy consumers indicates that the vast majority are willing to refer trusted brands to friends and family. Yet, ask luxury goods and services CEOs what their client referral rates are, and the answer is usually well below 50%. This disconnect is due to the fact that most luxury goods and services firms rely on individual salespeople for referrals rather than creating a company-wide referral program. It is one of the greatest revenue opportunities in luxury today.

10. Wealthy consumers are not very loyal since they can go anywhere. The majority of wealthy consumers are among the most loyal customers. Their loyalty must be earned with great service. Ratings show that most luxury goods and services firms have yet to internalize what brands such as Ritz-Carlton, Nordstrom, Neiman Marcus, and Bessemer Trust inherently know: That the entire customer experience, from A to Z, must be at a level that makes customers happy to do business with the brand. This is the greatest, and easiest to implement, opportunity for luxury goods and services brands globally today.

10 Nightmare Handshakes: Which One Are You?

Handshakes have been around since the birth of civilization. In fact, they were originally a way to prove you had no weapons in your hand when meeting someone new. Nowadays, we use handshakes in meetings, greetings, offering congratulations, closing a business deal or sometimes just to say, “How’s it goin’?” No matter the basis of your handshake, it should become part of your repertoire. Handshakes are a sign of trust and help build strong relationships. Prospective employers said they’re more likely to overlook visible body piercings and tattoos than an ineffective handshake, according to a 2001 survey of human resources professionals. Plus, when you shake hands with people upon meeting, they’re two times more likely to remember you than if you didn’t shake hands. The time has come to find out if your grip is powerful, pathetic or just plain bad.

To evade making a bad first impression, losing a business deal or simply embarrassing yourself, take heed of 10 terrible grips to avoid:

1. The “Macho Cowboy”… is the almost bone-crunching clasp many businessmen use to shake hands. What are they trying to prove, anyway? There’s no need to demonstrate your physical strength when shaking another person’s hand.

2. The Wimp… is usually delivered by men who are afraid to “hurt the little lady” when shaking women’s hands. Modern female professionals expect their male counterparts to convey the same respect they’d show their male colleagues.

3. The “Dead Fish”… conveys no power. While there’s no need to revert to the macho cowboy death grip, a firm clasp is more powerful than one that barely grabs the hand.

4. The “Four Finger”… is when the person’s hand never meets your palm, and instead clasps all four fingers, crushing them together.

5. The Cold and Clammy… feels like you’re shaking hands with a snake. Warm up your hand first before grabbing someone else’s.

6. The Sweaty Palm… is pretty self-explanatory, and pretty gross. Talcum powder to the rescue.

7. The “I’ve Got You Covered” Grip… happens when the other person covers your hand with his or her left hand as if your shake is secretive.

8. The “I Won’t Let Go”… seems to go on for eternity because the other person won’t drop his or her hand. After two or three pumps, it’s time to let go.

9. The “Southpaw”… happens when the person uses the left hand to shake because the right hand has food or a drink. Always carry your drink and plate with your left hand to keep your right one free for meet and greets.

10. The “Ringed Torture”… occurs when the person’s rings hurt your hand. Try to limit the number of rings you wear on the right hand to only one or two and be mindful of any that have large stones.

Six Steps To An Effective Greeting:
1. Stand up
2. Step or lean forward
3. Make eye contact
4. Have a pleasant or animated face
5. Shake hands
6. Greet the other person and repeat his or her name

It’s All About Goals. Don’t plan to fail by failing to plan.

Most people don’t have goals. They have dreams instead. Some 97% of people don’t take the first step, writing down goals. They just keep dreaming. Millionaires, on average, read their written goals daily. This cements them (the goals) into their minds. Billionaires use “the power of three.” Billionaires read their written goals an average of three times daily, three times more often than mere millionaires.

Here’s how millionaires differ from middle class people, according to author Keith Cameron Smith, in his book “Top 10 Distinctions Between Millionaires And The Middle Class:”

1. Millionaires think long term, middle class people think short term.

2. Millionaires talk about ideas, middle class people talk about things and people.

3. Millionaires embrace change, middle class people are threatened by change.

4. Millionaires take calculated risks, middle class people are afraid of risks.

5. Millionaires continue to learn and grow, middle class people stop learning after they’re finished with school.

6. Millionaires work for profit, middle class people work for wages.

7. Millionaires believe in being generous, middle class people believe they’re unable to be generous.

8. Millionaires have multiple sources of income, middle class people have one or two income sources.

9. Millionaires focus on increasing net worth, middle class people focus on increasing their paychecks.

10. Millionaires ask questions that empower, middle class people ask questions that disempower.

By all means, even if you’re broke, the first thing to do is to get rid of your middle class mindset, which confines you to a life term in your own mental prison of self-limiting beliefs and the low expectations paupers accept passively. Whether you succeed or not, whether you are financially blessed or dirt poor, it’s up to you (not an employer and certainly not the government) to make yourself financially successful. If you’re poor, don’t blame God. Look in the mirror instead. Then get to work.

Brett Steenbarger’s Top Ten Reasons Traders Lose Their Discipline

10 ) Environmental distractions and boredom cause a lack of focus;

9 ) Fatigue and mental overload create a loss of concentration;

8 ) Overconfidence follows a string of successes;

7 ) Unwillingness to accept losses, leading to alterations of trade plans after the trade has gone into the red;

6 ) Loss of confidence in one’s trading plan/strategy because it has not been adequately tested and battle-tested;

5 ) Personality traits that lead to impulsivity and low frustration tolerance in stressful situations;

4 ) Situational performance pressures, such as trading slumps and increased personal expenses, that change how traders trade (putting P/L ahead of making good trades);

3 ) Trading positions that are excessive for the account size, created exaggerated P/L swings and emotional reactions;

2 ) Not having a clearly defined trading plan/strategy in the first place;

1 ) Trading a time frame, style, or market that does not match your talents, skills, risk tolerance, and personality.

Bring Your Own Everything

Atlanta set up secret cameras inside 5 different hotel chains from the Holiday Inn to the Ritz Carlton and caught every single one of them failing to properly wash the room’s glasses. At every single hotel, regardless of price, the glasses were simply rinsed out and left for the next guest. Some hotels used dirty bath towels to wipe the glasses. One hotel employee rinsed the glasses after cleaning the toilet—using the same gloves. Another one sprayed the glasses with blue cleaning fluid that was marked “Do not drink.” Herpes, staph, hepatitus are all at risk.  Take a look.

The Expert Service Problem

A few years ago, an economics graduate student named Henry Schneider drove his dad’s old Subaru station wagon up to Montreal. He had heard about a Canadian consumer interest group that had done undercover investigations of auto-repair shops, and he wanted to try a more academic version of its experiment. He handed the Subaru over to the mechanics working for the group, the Automobile Protection Association, for a complete inspection. They found that it had a small hole in its exhaust pipe, a blown taillight and several other relatively minor problems. Mr. Schneider took careful notes. But he also did something that no ordinary car owner would do. He asked the mechanics to show him how to mess up the car in a couple of serious but obvious ways.

They taught him how to loosen the battery cable (which can prevent a car from starting) and how to suck out coolant (which can leave an engine vulnerable to overheating). Armed with this knowledge, Mr. Schneider drove home to Connecticut and undertook a devilish little test. Schneider is trying to answer a question that has occurred to pretty much all drivers who have ever been given the unsettling news that a car needs more repairs than they had expected: Does it really? Or is the garage just looking to make some extra money off me?

Over the next few months, he took the Subaru to 40 garages, loosening the battery cable and draining some coolant before each visit and telling the same story, “We bought the car recently, and we should have had it looked at before we bought it, but we didn’t. It hasn’t started a few times. Can you check that out?” He also asked for a thorough inspection.

In most of cases, consumers aren’t sophisticated enough to make an independent judgment. That’s why they went to the expert. Economists sometimes refer to this situation as an “expert service problem,” because the same expert who is diagnosing the flaw is the one who will be paid to fix it. Anytime you call a plumber or roofer to your home or anytime you visit a doctor or dentist, you’re at risk of having an expert service problem.

Schneider’s results: Only 27 of the 40 garages did mechanics tell Mr. Schneider that he had a disconnected battery cable, the very problem to which he had pointed them by saying his car didn’t always start. Only 11 mentioned the low coolant, a problem that can ruin a car’s engine. 10 of the garages, meanwhile, recommended costly repairs that were plainly unnecessary, like replacing the starter motor or the battery. In all, only about 20% of the garages deserved a passing grade.

The Big Question: How can you be sure you’re not getting swindled? For an expensive repair, a second opinion makes sense, but it will be hard to know which garage to believe. Schneider noticed no performance difference between garages that talked him through what they found and less forthcoming garages. Until some savvy entrepreneur starts a garage-rating business, the best solution may be the oldest one: asking for a recommendation from someone who is knowledgeable enough to distinguish between good service and bad.

Customer service, tech support…these days we outsource everything to India.

Surrogate motherhood once was limited in India to helping close relatives who couldn’t complete a pregnancy due to medical difficulties. But now, poor Indian women are renting out their wombs to foreigners. Leading gynecologist Dr. Kamla Selvaraj says it’s now becoming a regular “profession” in India, with more and more women willing to carry babies for others, for a fee. India has for years been providing foreigners with in-vitro fertilization (IVF) treatment at a cheaper rate than the equivalent services in Western countries. While a couple in the U.S. will generally pay tens of thousands of dollars to a surrogate mother and affiliated agencies, in India the cost could be around $5,000, plus medical and attendant costs. If you haven’t seen the episode on Oprah, here you go.

For Only $320 Million, An Airbus Can Be Yours (Customized Furnishing Not Included)

 Singapore Airlines new Airbus 380 “Superjumbo” has just completed its maiden commercial flight and there are already plans to transform the world’s largest passenger plane into the pinnacle of private luxury — an executive jet.  Two European companies — Germany’s Lufthansa Technik and Switzerland’s Jet Aviation — have announced their intention to convert the enormous airliner into a flying mansion replete with private bedrooms, a movie theater, and a gym fitted with saunas and jacuzzis.

Rumors swept the European media in September that Lufthansa Technik, a subsidiary of Deutsche Lufthansa AG, had received an order for a VIP-configured A380 from Russian billionaire Roman Abramovich. Experts say only national governments and very few of the super wealthy can afford massive price tags that come with the higher category, such as a Boeing 767 that is three times the size of an average executive jet.

Lufthansa Technik already has drawn up a general design for a customized luxury A380 interior. A rendering of the layout provides the owner with two spacious private bedrooms on the upper deck, separated from a reception area with plush sofas and a wood and brass bar next to the central stairway. The private quarters allow for maximum comfort and convenience. A master bedroom includes an office, private dining room, dressing room, a fully fitted bathroom and a gym featuring both a steam bath and exercise machines. You can practically disappear for years living on that thing.

Today PetroChina Co. became the world’s first company valued at more than a trillion dollars

Analysts expect PetroChina to surpass Exxon Mobil as the world’s largest company by market capitalization. PetroChina shares, already traded in New York and Hong Kong, are expected to be seized on by a market awash with cash and investors eager for new opportunities. The ebullience with which Chinese investors have embraced the Shanghai and Shenzhen markets has made China home to some of the world’s most expensive companies. It has the biggest bank, insurance company and airline by market capitalization. Five of the world’s 10 largest companies are there.

Cashing in on Medical Tourism

Medical tourism is a $40 billion business globally, and the people packing their bags most frequently are Americans. Numerous nations–notably India, Singapore, Thailand and Malaysia–are making a lot of money off the American healthcare system’s problems, but it isn’t all bad news for the U.S. Medical tourism companies are cropping up across the country–approximately 50 so far–and there’s no end in sight. It’s not just a case of Americans traveling abroad for surgery. Europeans and Arabs are going to other countries as well.

How do the doctors feel about this? Some physicians will say that it’s a great way to offload treatments that don’t pay well, anyway, because the insurance companies will only pay $19,000 for that $100,000 operation, and $19,000, by the time they take care of overhead, isn’t that much.

Americans could contact an accredited hospital in Malaysia directly to find out if one of its surgeons can do a kidney transplant, but because it’s complicated to determine which hospital is right for each person and operation the medical tourism agencies have caught on. A few American health insurance agencies already have pilot programs looking into the feasibility of paying lower costs for people to travel abroad and have expensive surgery, which means that businesses may soon be offering medical tourism packages to their employees. Even more telling, some American hospitals now have branch hospitals overseas to capitalize on medical tourism. Yes! Who can beat having plastic surgery for $5,000 versus $16,000 to $20,000 in the U.S.

“Either there was no work or they did not want to hire somebody without papers”

For years, millions of Mexican migrants working in the United States have sent money back home to villages like this one, money that allows families to pay medical bills and school fees, build houses and buy clothes or, if they save enough, maybe start a tiny business. After years of strong increases, the amount of migrant money flowing to Mexico has stagnated. Migrants and migration experts say a flagging American economy and an enforcement campaign against illegal workers in the United States have persuaded some migrants not to try to cross the border illegally to look for work. Some have returned to Mexico and many of those who are staying in the United States are sending less money home.

Last year, migrant workers worldwide sent more than $300 billion to developing countries — almost twice the amount of foreign direct investment. But in Mexico, families are feeling squeezed. The construction slump — along with a year-old crackdown on illegal immigration at the border and in the workplace, and mounting anti-immigrant sentiment in places — has made it even harder for Mexican migrants to reach the United States and land well-paying jobs. New walls, new guards and new equipment at the border have dissuaded many from trying to cross and raised the cost for those who try to as much as $2,800. Workplace raids and stories of summary deportations stoke fears among Mexicans on both sides of the border.

With those prospects, the next generation (some of them as young as 15) seemed to have few doubts about heading to the United States. “It’s really tough to go back,” says one worker . “Now they lock you up. Before, they grabbed you and sent you back. The laws were never this tough.”